Last Updated: 13, January 2026

1. Introduction

BOOKNDFLY LIMITED ("we," "us," or "our") uses cookies and similar tracking technologies on Bookndfly.com.au (the "Website"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

This policy should be read alongside our  Privacy Policy  and  Terms and Conditions.

Company Information:
BOOKNDFLY LIMITED
21 Wye Oak Drive, Schnapper Rock, Auckland, 0632
Email :  support@bookndfly.com.au
Phone : +61-180-029-2923

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

Purpose: These cookies are necessary for the Website to function and cannot be switched off.
Examples:

• Session management
• Load balancing
• Shopping cart functionality
• Security features
  Retention: Typically session-based (deleted when you close your browser)

3.2 Functional Cookies (Preference Cookies)

Purpose: Remember choices you make to improve your experience.
Examples:

• Language preferences
• Currency selection
• Login information (if you choose "Remember me")
• Region/location settings
  Retention: 30 days to 1 year

3.3 Analytical/Performance Cookies

Purpose: Help us understand how visitors interact with our Website.
Examples:

• Page visit counts
• Time spent on pages
• Error messages
• Navigation paths
  Third Parties: Google Analytics, Hotjar (anonymized data)
  Retention: 2 months to 2 years

3.4 Marketing/Targeting Cookies

Purpose: Used to deliver relevant advertisements and track campaign performance.
Examples:

• Remarketing tags (showing you ads for destinations you viewed)
• Conversion tracking
• Social media integration
• Affiliate marketing tracking
  Third Parties: Facebook Pixel, Google Ads, Instagram, TikTok
  Retention: 90 days to 18 months

4. Detailed Cookie Table

5. How We Use Cookies

5.1 Essential Functions

• Maintaining your session as you navigate our Website
• Keeping items in your shopping cart
• Processing payments securely
• Preventing fraudulent activity
• Complying with security requirements

5.2 Improving User Experience

• Remembering your preferences (language, currency)
• Auto-filling forms (where you've given permission)
• Providing personalized search results
• Optimizing page load times

5.3 Analytics and Improvements

• Understanding which pages are most popular
• Identifying technical issues
• Measuring marketing campaign effectiveness
• Improving Website design and functionality

5.4 Marketing and Advertising

• Showing you relevant travel offers
• Measuring ad campaign performance
• Retargeting visitors with relevant content
• Social media integration and sharing

6. Third-Party Cookies

6.1 Embedded Content

Some pages may contain content from third parties such as:

• Social media buttons (Facebook, Instagram, Twitter)
• Embedded maps (Google Maps)
• Payment gateway interfaces
• Customer review widgets

These third parties may set their own cookies. We do not control these cookies.

6.2 Analytics Providers

We use:

• Google Analytics: For understanding Website usage
• Hotjar: For heatmaps and user behavior analysis
• Google Ads Conversion Tracking: For measuring ad performance

6.3 Advertising Partners

We work with advertising networks including:

• Google Ads
• Facebook/Meta Ads
• Instagram Ads
• TikTok Ads
• LinkedIn Ads

7. Your Cookie Choices

7.1 Cookie Consent Banner

On your first visit, you will see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
• Learn more about our cookie usage

7.2 Browser Controls

Most browsers allow you to:

• View cookies stored on your device
• Delete specific or all cookies
• Block cookies from specific sites
• Block all third-party cookies
• Set preferences for different websites

How to manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies
• Safari: Preferences > Privacy > Cookies and Website Data
• Firefox: Options > Privacy & Security > Cookies
• Microsoft Edge: Settings > Cookies and Site Permissions

7.3 Opt-Out Tools

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: Use their opt-out tool for interest-based ads
• Network Advertising Initiative: Use their opt-out tool
• Individual Platforms: Use privacy settings on Facebook, Google, etc.

7.4 Mobile Devices

On mobile devices, you can manage cookies through:

• Your browser settings
• Operating system privacy settings
• App-specific settings

8. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no standard for how websites should respond to DNT signals. We currently do not respond to DNT signals.

9. Consequences of Disabling Cookies

If you disable cookies:

• You may not be able to make bookings
• Shopping cart functionality may not work
• You may need to re-enter information repeatedly
• Some Website features may be unavailable
• Personalized content may not display correctly

Essential cookies cannot be disabled as they are required for basic functionality.

10. Updates to This Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in technology
• New legal requirements
• Updates to our cookie practices
• Changes to third-party services

We will notify you of significant changes by:

• Updating the "Last Updated" date
• Posting a notice on our Website
• Sending an email (for registered users)

11. International Data Transfers

Some cookies may involve transferring data to servers located outside Australia, including to:

• United States (Google, Facebook, etc.)
• European Union countries
• Other countries where our service providers operate

We ensure transfers comply with Australian privacy law requirements.

12. Contact Us

For questions about cookies:

Privacy Officer
BOOKNDFLY LIMITED
21 Wye Oak Drive Schnapper Rock, Auckland 0632
Email :  support@bookndfly.com.au
Phone : +61-180-029-2923

13. Further Information

13.1 Local Storage and Similar Technologies

We may also use:

• Local Storage: Stores data in your browser
• Session Storage: Temporary storage during your visit
• Pixels/Web Beacons: Tiny images for tracking
• Device Fingerprinting: Identifying devices without cookies

13.2 Legal Basis (GDPR Considerations)

For users in the European Economic Area:

• Essential cookies: Necessary for contract performance
• Other cookies: Based on your consent

13.3 California Consumer Privacy Act (CCPA)

For California residents:

• You have the right to opt-out of the sale of personal information
• We provide a "Do Not Sell My Personal Information" link

Note for Australian Users: Under Australian law, we are required to obtain your consent for non-essential cookies. You can withdraw consent at any time.

By continuing to use our Website, you consent to our use of cookies as described in this policy, unless you have disabled them.

Need more help with cookie settings?
Contact our support team at support@bookndfly.com.au or call +61-180-029-2923